Job Title: HR Assistant

Job Overview

LMSCL is a pioneer non-for-profit organization in the lower mainland who provides planned and emergency residential and community integration services to children, youth and adults. We serve permanent, respite, and day program individuals with mental and physical health needs. We are a big organization with several homes located all over the Greater Vancouver area. Our frontline staff are unionized, and administrative employees are non-unionized. More details are available at https://lmscl.org.

We are seeking a highly organized and detail-oriented HR Assistant to support the smooth execution of administrative and operational tasks within the Human Resources department. This role focuses on maintaining HR systems, coordinating internal processes, and ensuring accurate documentation and communication across the organization. The position is ideal for someone who excels in structured, process-driven work and enjoys keeping things running efficiently behind the scenes.

Key Roles and Responsibilities

• Schedule meetings and appointments for the HR Manager, and assist with day-to-day task coordination
• Communicating with management and receiving pre-investigation reports
• Inviting involved parties to investigations
• Moderating investigation meetings
• Taking notes, summarizing the meetings
• Preparing the initial draft of investigation outcome/discipline
• Setting up and inviting members of the Health and Safety committee in case of staff injury, moderating the meeting, and creating notes, etc.
• Liaising between scheduling team, HR, services Management, etc. regarding Gradual return to Work Plan, any WorkSafe BC demands, and investigation outcomes
• Moderating all WorkSafe BC related inquiries and responses.
• Moderating staff and CM performance evaluations and sending them reminders and follow-ups
• Documenting the signed performance forms in Payworks
• Preparing and submitting all LMIA/LMIA exempt cases to IRCC and communicating and collaborating with staff consultants and lawyers

Other Roles and Responsibilities (If requested or as necessary)

• Support the employee onboarding by receiving and organizing necessary documentation, checklists, and system updates
• Post job openings, track applications, and coordinate interviews and hiring steps
• Assist in laying off employees
• Assist with employee offboarding, terminations, and exit documentation
• Maintain updated HR templates, forms, and standard operating procedures
• Organize and maintain employee files, including credentials, background checks, and leave records
• Track and file vacation, sick leave, special leave, and maternity leave requests
• Update internal systems and platforms (e.g., Bitrix24, Google Workspace Spreadsheets, and Payworks) with HR-related data and documents as necessary
• Prepare letters and documents such as certificates of employment, job offer, and job description
• Act as a communication link between the HR department and employees regarding operational updates and announcements
• Record meeting notes, messages, and reminders to support HR workflow
• Collect, organize, and analyze basic HR data such as turnover rates and hiring statistics Record Keeping
• Follows up on expiring permits, licenses, and certificates such as work and study permit
• Organizes training records
• Scan personnel records and place them on Employees personnel record on Payworks
• Screening resumes
• Assist in orienting new staff
• Takes phone calls and direct them to proper channel in the office
• Support the updating and formatting of internal templates, forms, and reports
• Assist with troubleshooting scheduling or documentation issues in coordination with the HR Manager
• Perform other administrative tasks as assigned to support HR operations

Qualifications

Education and Experience:

• College diploma or higher
• Diploma or higher education in business administration, HR, or a related field is an asset
• Two years prior administrative experience in a client service-oriented environment requiring a high degree of confidentiality is necessary
• Previous experience in HR administration is an asset
• Previous administrative and/or clerical experience in the social services sector is an asset
• Strong interpersonal skills including tact and diplomacy
• Strong verbal and written communication skills
• Strong organizational skills to coordinate multiple tasks and projects
• Being familiar with HR investigations is an asset
• Being familiar with Work safe BC claims is an asset

Skills and Competencies:

• Secretarial, clerical, and administrative skills
• Advocacy skills
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• High level of discretion and professionalism with confidential information
• Proficient in Microsoft Office, Google Workspace (Docs, Sheets), and Adobe Pro
• Comfortable navigating internal platforms and databases
• Ability to multitask and follow structured processes independently and as part of a team
• Physical ability to carry out the duties of the position
• Ability to work effectively in a team and in collaboration with others

Pay Rate

• Rate is $27.81 per hour

Probation

• Probation is 3 months (any leave will increase the probation time).
• Potential for extension and/or renewal based on organizational needs and performance.

Benefits

Competitive health benefits. Will be provided after successfully passing the probationary period (3 months). Includes:

• Extended Health
• Dental Care
• Vision Care
• Long-Term Disability
• Life Insurance
• RRSP (1.5% of salary-no matching is required)

Work Schedule

• 40 hours per week (Full-time) Mon-Fri 9a-5p

Employment Details

• This is a one-year contractual position covering maternity leave
• Potential for extension based on performance and organizational requirements

Other Information

• This position is non-union
• We don't accept international students for this position
• Candidates should be available to start mid-November

Casual Support Worker (Day/Night shifts)

The Support Worker (SW) assists clients with their physical, vocational, recreational, social, emotional, and daily life skill development. The SW supports clients to achieve the greatest degree of independence and quality of life as possible.

The Casual Staff will be called on duty whenever a regular employee (Full time/Part time) is not available for their shifts. This can happen because of a planned vacation leave or an unforeseen circumstance such as getting sick or any other type of emergency leave.

Casual employees will be trained properly and put on a casual list based on their training and experience. They would be called on duty based on their seniority and experience or maybe assigned as on-call staff for a specific time so that they commit their hours to LMSCL and get paid based on the Social Services Collective Bargaining Agreement we have with BCGEU.

Education & Experience

• Certificate in a related human / social services Degree or Grade 12 diploma or GED with equivalent combination of education experience/training in mental health, childcare, medical or nursing
• 1 year of experience working with people with developmental disabilities in vocational & community settings are preferred but WILLING TO ACCEPT NEW GRADUATES OF RELATED DISCIPLINES.
• Demonstrates ability to successfully implement instructional and proactive training programs for clients.
• Must be able to perform lifts and transfers of 25 lbs.
• Experience in implementing positive behavior support programs in a day program environment is PREFERRED.
• Must be able to work with HIGHLY CHALLENGING CLIENTS.
• Must be able and willing to work all over VANCOUVER, RICHMOND and SURREY
• Applicants with a Class 5 driver's license without restrictions will be highly prioritized

Requirements

• Criminal Record Clearance
• Medical Clearance
• Valid First Aid/CPR
• Food Safe
• WHMIS (we will train you)
• Non-violent Crisis Intervention Certification (we will train you)
• Demonstrates competency in English
• Basic computer literacy
• Eligible to work in Canada

Benefits

No benefit package is available to casual employees. However, they will receive an additional 10.6% of their wages in compensation for their vacation and stat holidays payable on every pay cheque they receive.

Hired casual Support Workers are considered as internal applicants and prioritized when applying for Full Time and Part Time jobs at LMSCL.

Employment Types

Casual

Work Remotely

• No